Our Code of Service is to ensure that our guests experience the best possible dining experience we can offer.

• We will provide courteous, pleasant service and attempt to fulfill all our guests' meal requests.
• We will strive to offer service in a timeframe important to patrons and their guests.
• We will serve safe food in accordance with all food standards and regulations.
• We will operate in compliance with all applicable government regulations.
• We will ensure safe and proper handling, storage and preparation of all the food and beverages we serve.
• We will be conscious of the environment and participate in proper waste management practices.
• We will accommodate special diet needs and food sensitivities wherever possible.
• We will enjoy welcoming you as guests in our establishments.

If for any reason you feel a member restaurant is not operating in accordance with our mission, please contact the Restaurant Association of Nova Scotia (1161, Hollis Street, Suite 5 Halifax, NS, B3H 2P6) or use our Feedback Form  located here and we will pass along your concern with the appropriate person(s).